From BPO Experts to AI Innovators

Next-gen BPO:
Offshore
Outsourcing &
AI Solutions Provider

Next-gen BPO:
Offshore Outsourcing &
AI Solutions Provider

Next-gen BPO: Offshore Outsourcing & AI Solutions Provider

Next-gen BPO:
Offshore Outsourcing & AI Solutions Provider

Empower Your BPO with AI-Driven Efficiency

Our story in a nutshell

2014‑2023

Ran Eastern-European BPO with multilingual call-center software for 40+ clients

January 2024

Launched the international brand Marke.tel, opening hubs in Cebu, Davao, and Baguio (Philippines)

November 2024

Divested our European infrastructure to focus fully on the Philippines and AI‑driven process automation

Today

150+ Filipino specialists deliver 24/7 support for U.S. SMB & Mid‑Market firms

Leadership team

Vladimir Petrov

Founder & CEO

Serial entrepreneur (10 ventures); resident of the Philippines since 2022. Guides product and strategy
Juan Miguel “JM” Reyes

Chief Operating Officer

12 years of scaling BPO programs (ex‑TeleTech)
Maria Isabella Santos

Chief People Officer

Former HR Director of a 1,000‑seat contact center
Nadia Zojkas

VP Business Development

Eastern‑European with Greek roots; 13 years building startups across Southeast Asia
Rafael de la Cruz

Client Success Lead

Ex‑Zendesk PM; keeps customer NPS ≥ 9.0
Daniel Drach

Chief Technology Officer

ML engineer automating HR & QA; competitive weightlifter
Kristine Valdez

Workforce Manager
Mark Louie Gomez

QA Supervisor
Paolo Ramos

Training & L&D Lead